Legal
Last updated March, 2024
Clutch Solutions ("Clutch Solutions") understands that privacy and security are important to the people from whom we solicit information. This Privacy Policy outlines the ways we collect, use and disclose information and specifically describes our practices in connection with information that we collect through websites operated by us or on our behalf, through email messages that we exchange with you, as well as other interactions you may have with us. Clutch Solutions reserves the right to update this Privacy Policy at any time without notice to you, in which case the new Privacy Policy will be applicable to the collection and use of your information by Clutch Solutions.
Clutch Solutions collects both personal and non-personal information in the course of its business activities. "Personal Information" is any factual or subjective information about an identifiable individual. Personal Information can directly or indirectly identify you as an individual and may include, but is not limited to, your name, email address, telephone number, postal address, online digital identifiers, your browser and device information, and information collected through digital tracking technologies. Clutch Solutions collects Personal Information from you through our website and through our interactions with you.
Contact information, such as your name and email address, and any other Personal Information you may include, are requested from you directly when you send us a message through our website. Clutch Solutions also collects Personal Information from the device you use to access our website. This may be done through the use of cookies, as described below, web beacons, pixel tags and other, similar technologies. The information we collect in this manner may include, but is not limited to, your device model, operating system, browser type, IP address, domain name, internet service provider, browsing history related to this website, clickstream data, referring website address, connection speed, language settings, location, and time-of-day.
Cookies are data files sent by us and stored directly on your device. Cookies allow us to collect information from your device. Clutch Solutions uses cookies which verify who you are so as to facilitate your navigation of the Website and to improve your user experience. However, these cookies contain hashed data so that no Personal Information can be discovered by third parties through their use. If you do not want information collected through the use of cookies, most web browsers allow you to automatically decline cookies or be given the choice of declining or accepting a particular cookie (or cookies) from a particular website. If you do not accept cookies, you may experience some inconvenience in your use of Clutch Solutions's website.
Your Personal Information will be stored and processed in the United States, which may have data protection rules that are different from those of your country.
We use Google Analytics on our Website to collect and analyze the information discussed above, and to engage in auditing, research or reporting. The information (including your IP address) collected will be disclosed to evaluate your use of the Site, including by noting the third-party website from which you arrive, analyzing usage trends, assisting with fraud prevention, and providing certain features to you. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on.
Clutch Solutions uses your Personal Information in order to conduct its legitimate business activities, which include, but are not limited to, fulfilling information and other requests, marketing, promotion, recruiting, internal research and reporting, providing and improving products and services, enforcing our Terms and Conditions, spam detection and personalizing content that you view on our website.
Clutch Solutions uses the Personal Information you provide us to send you messages regarding our products and services including, but not limited to, physical and virtual newsletters and brochures. Clutch Solutions will also use your Personal Information to provide you with information and/or offers tailored to your interests, or to communicate with you directly. Clutch Solutions also uses your Personal Information to manage its contractual relationship with you, if such exists, by responding to your inquiries, providing technical support and providing other support activities.
Finally, Clutch Solutions may use your Personal Information to improve its products and services or improve the operation of its websites. For example, Clutch Solutions will determine which types of products, services or website content get the most engagement from our customers. Clutch Solutions will also use your Personal Information to better understand you, so that we can personalize our business transactions.
We may use third-party web analytics services (such as those of Google Analytics) on our Site to collect and analyze the information discussed above, and to engage in auditing, research, or reporting, to maintain the quality of our Services and to provide general statistics regarding the use of our Services. The information (including your IP address) collected by various analytics technologies will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the Site, including by noting the third-party website from which you arrive, analyzing usage trends, assisting with fraud prevention, and providing certain features to you.
We may disclose Personal Information to our vendors, service providers, and partners in order to conduct our legitimate business activities. Clutch Solutions may also need to disclose your Personal Information as required by law or to protect its legal rights.
Clutch Solutions shares your Personal Information with its vendors and service providers (Sub-Processors) in order to conduct its legitimate business activities. These activities may include, but are not limited to, the provision of marketing-related services, website hosting, data analysis, the provision of information technology services and related infrastructure, customer service, email delivery, auditing and other services. Currently, Clutch Solutions's Sub-Processors include Google Analytics, Meta, TikTok, and High Level. Clutch Solutions will bind its Sub-Processors to contractual terms which are as protective of the Personal Information you provide us as those in this Privacy Policy, but Clutch Solutions is not responsible for any data which you provide to a Sub-Processor directly and we encourage you to review any terms or privacy policy information on any third-party website you visit or which is linked to from our Website.
Clutch Solutions may create an anonymized string from your email address (also called a hash), which may be provided to the Gravatar service (a third-party service) to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.
Clutch Solutions may disclose or transfer your Personal Information pursuant to a re-organization, merger, sale, joint venture, assignment, or other transfer or disposition of all or any portion of our business.
It may become necessary for Clutch Solutions to share your Personal Information for legal reasons. These can include a need to comply with applicable law inside or outside the United States and/or to respond to requests from public and government authorities, including law enforcement authorities. Clutch Solutions may also need to disclose your personal information in order to enforce our Terms and Conditions, participate in a judicial or regulatory proceeding, or to protect and defend our rights or the rights of others. Finally, Clutch Solutions may need to disclose your Personal Information in order to prevent fraud, support auditing, compliance and corporate governance functions, or to protect the vital interests of a person.
Your Personal Information, and any other information we gather, may be held by Clutch Solutions indefinitely, or for as long as is necessary so that we may maintain a relationship with you, to protect ourselves against legal claims, or for record-keeping purposes.
You may request to review, correct, update, suppress, restrict or delete Personal Information that you have previously provided to us. If you would like to request information about how your Personal Information has been collected or disclosed, you may contact us at support@clutchsolutions147.com. We will respond to your request consistent with applicable law.
If you request that we delete your Personal Information, Clutch Solutions will make reasonable attempts to delete all instances of your Personal Information in its entirety. To request such deletion, please contact support@clutchsolutions147.com.
Clutch Solutions processes Personal Information under the law at all times. The legal grounds under which Clutch Solutions processes Personal Information include: your consent, which is given when you use our Website or our business services; our legitimate business activities as described above; honoring our contractual commitments; and compliance with the law.
Clutch Solutions has implemented generally accepted security measures to protect against the loss, misuse, disclosure, alteration or destruction of the Personal Information we gather. However, no electronic data transmission can be guaranteed to be completely secure. Though we utilize such measures, we cannot guarantee against the loss, misuse, or alteration of your Personal Information. Clutch Solutions cannot guarantee that unauthorized individuals will not obtain access to your Personal Information, and you provide us with your Personal Information at your own risk.
Though Clutch Solutions gathers and retains Personal Information as described above, you may opt out of receiving marketing emails from us by either following the opt-out instructions in those emails or by sending an opt-out request via email to support@clutchsolutions147.com.
You may also opt out of receiving other types of communications from us, including but not limited to phone calls, texts and mailings by contacting us at support@clutchsolutions147.com.
Clutch Solutions will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt out of receiving marketing-related communications from us, we may still send messages to you pursuant to an existing business relationship which we may have with you.
Most web browsers and some mobile operating systems include a do-not-track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.
If you are located in the European Economic Area ("EEA"), and you are sending us your Personal Information, you acknowledge and understand that it will be stored in the United States. Subject to limitations under local law, you may have additional rights with regard to your Personal Information including, but not limited to, (i) the right to access/change/delete it, (ii) the right to request a restriction on the way it is processed, (iii) the right to object to it being processed. You may lodge a complaint with the data protection authority in your country or region or where an alleged infringement of applicable data protection law occurs.
Under the California Consumer Privacy Act ("CCPA"), California residents have additional privacy rights available to them. These include the right to be notified at or before the point at which Personal Information is collected, the right to opt out of the sale of Personal Information, the right to request deletion of Personal Information, the right to receive copies of, or information about, the Personal Information we collect, the right to be free from discriminatory treatment for the exercise of the privacy rights conferred by the CCPA, and the right to receive information about financial incentives we may offer you, if any. California residents also have the right to designate an authorized agent to make a request under the CCPA on the resident's behalf.
If you have any questions about this Privacy Policy, please contact us by email at support@clutchsolutions147.com.
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